Terms of Service

These Terms of Service ("Terms," "Agreement") govern your use of the Thornline Labs website and iOS applications, including LockIn, SettleIt, FlowScanner, and Swappr (collectively, the "Services"). By accessing, downloading, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

Thornline Labs LLC ("Company," "we," "us," "our") reserves the right to modify these Terms at any time. We will notify you of material changes by updating the "Effective" date and, in some cases, by email. Your continued use of our Services constitutes your acceptance of the updated Terms.

1. Acceptance of Terms

By downloading, installing, or using any of our Services, you represent and warrant that:

• You are at least 13 years of age (or the age of majority in your jurisdiction)
• You have the legal authority to enter into these Terms
• You will use our Services only in accordance with these Terms and all applicable laws
• You are not prohibited from accessing our Services under applicable law

If you are under 18 years of age, you represent that you have obtained parental consent to use our Services.

2. Description of Services

2.1 LockIn

LockIn is a focus and wellness app that helps users manage their screen time and improve productivity through game-based incentives. LockIn offers the following features:

• Real app blocking via Apple Screen Time API
• Focus sessions with customizable timers
• XP system, achievement badges, and streak tracking
• Step tracking synchronized with Apple HealthKit
• Friend leaderboards and weekly challenges
• Premium subscription features and Deep Focus Mode

2.2 SettleIt

SettleIt is an AI-powered argument resolver that uses machine learning to evaluate arguments across multiple dimensions. SettleIt offers the following features:

• AI scoring of arguments (Logic, Evidence, Emotion, Fairness)
• Automated verdict generation
• Winner verdicts and loser roasts
• One-tap sharing to social platforms
• Premium subscription features

2.3 FlowScanner

FlowScanner is a financial markets monitoring app that tracks unusual options market activity. FlowScanner offers the following features:

• Real-time detection of unusual options trading activity
• Plain-English explanations of market alerts
• AI-powered Trade Builder for learning
• Educational library of options flow information
• Premium subscription features and advanced analytics

2.4 Swappr

Swappr is a token-based skills marketplace where users exchange services. Swappr offers the following features:

• Skill listing and discovery across multiple categories
• Token-based economy for trades
• Secure escrow and milestone-based delivery
• Verified profiles, ratings, and endorsements
• Premium subscription features

2.5 Future Updates and Changes

We may modify, update, or discontinue features, tools, or services at any time. We will make reasonable efforts to notify you of significant changes, but your continued use constitutes acceptance of modifications.

3. Account Registration and Access

3.1 Account Creation

To use most features of our Services, you must create an account using Sign in with Apple. You cannot use our Services without authentication. Account creation is available only to individuals (not businesses or bots).

3.2 Account Credentials

When you sign in with Apple, you authorize us to access your Apple ID information. You are responsible for:

• Maintaining the security of your Apple ID and password
• Notifying us immediately of any unauthorized access to your account
• All activities that occur under your account

We are not liable for unauthorized access resulting from your failure to secure your credentials.

3.3 Account Suspension

We reserve the right to suspend or terminate your account if:

• You violate these Terms or our policies
• Your account is used for fraudulent or illegal purposes
• You engage in abusive, threatening, or harassing behavior
• You use the Services to harm other users

Suspension or termination may be immediate and without prior notice in cases of severe violations.

4. Subscriptions, Billing, and Refunds

4.1 Subscription Options

Some features of our Services are available only with a paid subscription. Subscription options vary by app and may include monthly, annual, or trial periods. Pricing is displayed in your country's currency on the App Store.

4.2 Billing Through Apple App Store

All subscriptions and in-app purchases are processed through the Apple App Store. Billing is managed by Apple, not by Thornline Labs. Your subscription charges will appear on your Apple ID account statement.

Billing details include:

• Subscriptions renew automatically unless canceled before the renewal date
• Apple may charge your payment method on file automatically
• Charges occur on the date of renewal, which is typically the same day each month/year
• You will receive a renewal notification from Apple before you are charged

4.3 RevenueCat Subscription Management

We use RevenueCat as our subscription infrastructure partner. RevenueCat handles the technical processing of subscriptions but does not charge you directly. Your billing relationship is with Apple, not RevenueCat.

4.4 Free Trials

Some apps may offer free trial periods for premium features. Free trials:

• Are available only to new subscribers
• Automatically convert to a paid subscription at the trial end date
• Are cancellable at any time through your App Store account settings
• Do not require a payment method during the trial, but one is required to continue after trial expiration
• Cannot be extended or repeated for the same account

If you cancel a free trial before it ends, you lose access to premium features immediately but retain free-tier access.

4.5 Cancellation and Refunds

Subscriptions must be canceled through your Apple Account Settings, not through our Services. To cancel:

1. Open the App Store app
2. Tap your profile icon
3. Select "Subscriptions"
4. Find the subscription you want to cancel
5. Tap "Cancel Subscription"

Cancellation takes effect at the end of your current billing cycle. You will retain access to premium features until the end of the current billing period.

4.6 Refunds Policy

Refunds are managed by Apple, not by Thornline Labs. We cannot process refunds directly. To request a refund:

• Contact Apple through your App Store account
• Apple has a 14-day refund policy for most subscriptions (policies vary by country)
• Refunds are processed by Apple at their sole discretion
• Thornline Labs does not have authority over Apple's refund decisions

For subscription-related issues or refund questions, please contact Apple Support directly.

4.7 Price Changes

We may change subscription prices at any time. We will notify you of price increases before they take effect. If you do not accept a price increase, you can cancel your subscription.

5. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in ways that do not infringe upon the rights of others or restrict their use and enjoyment of the Services. Prohibited conduct includes:

• Harassing, threatening, or abusing other users
• Using the Services to engage in fraudulent, illegal, or harmful activity
• Attempting to gain unauthorized access to our Services or user accounts
• Uploading, sharing, or transmitting viruses, malware, or harmful code
• Reverse engineering, decompiling, or attempting to derive the source code of our Services
• Using automated tools, bots, or scripts to scrape data or overload our servers
• Impersonating other users or misrepresenting your identity
• Sharing graphic violence, explicit content, or hate speech
• Spamming, phishing, or conducting social engineering attacks
• Violating any applicable laws or regulations

Violations of this policy may result in account suspension or termination without refund.

6. Intellectual Property Rights

6.1 Our Content and Intellectual Property

All content in our Services, including software, design, text, graphics, logos, images, and video, is the exclusive property of Thornline Labs or our licensors. This includes:

• Application code and functionality
• User interface design and layout
• Brand names, trademarks, and service marks
• Documentation and help materials
• AI models and algorithms (SettleIt)

These materials are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to download and use our Services on your personal device for personal, non-commercial use only. This license is subject to these Terms and may be revoked at any time.

6.3 User-Generated Content

Some Services allow you to submit, post, or share content (usernames, profile pictures, arguments in SettleIt, skills in Swappr, etc.). By submitting content, you:

• Grant us a worldwide, royalty-free, perpetual license to use your content to operate and improve our Services
• Represent that you own or have permission to use the content you submit
• Assume responsibility for any consequences of sharing your content

You can request deletion of your personal content by contacting us, though we may retain content for legal or operational reasons.

6.4 Third-Party IP

Some Services integrate with third-party technologies, including Apple's APIs and AI services. Use of these technologies is governed by their respective terms and licenses.

7. Limitation of Liability

7.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. To the maximum extent permitted by law, we disclaim all warranties, express and implied, including:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties that defects will be corrected or that the Services meet your expectations

We do not guarantee the accuracy, completeness, or reliability of any information provided through our Services.

7.2 Limitation of Damages

IN NO EVENT SHALL THORNLINE LABS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including lost profits, lost revenue, lost data, or business interruption, arising from or related to your use of our Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid for the Services in the 12 months preceding the claim (or $0 if you used only free features).

7.3 Essential Term

The limitations in this section are essential terms of this Agreement. If any limitation is found to be unenforceable, the remaining limitations shall apply to the maximum extent permitted by law.

8. Health and Medical Disclaimer

IMPORTANT: OUR SERVICES ARE NOT MEDICAL DEVICES AND SHOULD NOT BE USED FOR MEDICAL DIAGNOSIS, TREATMENT, OR PREVENTION OF DISEASE.

Specifically:

• Health Data: Information provided by LockIn regarding step counts, screen time, or activity is for informational purposes only and should not be relied upon for medical decisions
• Not Medical Advice: Our Services do not provide medical advice, diagnosis, or treatment recommendations
• Consult Healthcare Providers: If you have health concerns, consult a qualified healthcare provider
• No Emergency Service: Our Services are not designed for emergencies. Do not use our Services as a substitute for emergency medical services
• Accuracy Disclaimer: Health data may be incomplete, inaccurate, or subject to timing delays

For serious health concerns, please contact a medical professional or emergency services immediately.

9. Third-Party Services and Links

Our Services may integrate with or link to third-party services, including Apple services, social media platforms, and other websites. We are not responsible for:

• The accuracy, quality, or legality of third-party services
• Your use of third-party services or their terms of service
• Any data shared with third parties
• Any damage or loss resulting from third-party services

Third-party services are governed by their own terms and privacy policies. We encourage you to review them before using any third-party service.

Key third-party integrations include:

• Apple HealthKit, Family Controls, Sign in with Apple: Apple's terms apply
• Firebase: Google Cloud services; review https://policies.google.com/
• RevenueCat: Subscription infrastructure; review https://www.revenuecat.com/terms/

10. Termination

10.1 Termination by You

You may terminate your use of our Services at any time by uninstalling the app and not using our website. To delete your account and personal data, email mitch@thornlinelabs.com with a deletion request. See our Privacy Policy for more details.

10.2 Termination by Us

We may suspend or terminate your account and access to our Services at any time and for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior or harassment
• Business decisions or discontinuation of Services

Upon termination, your right to use the Services ceases immediately. We may delete your data after a reasonable period.

10.3 Survival

Sections that by their nature should survive termination (including Limitation of Liability, Intellectual Property, and Governing Law) will survive termination of these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless Thornline Labs and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising from:

• Your violation of these Terms
• Your use or misuse of our Services
• Your violation of any law or third-party rights
• Any content you submit or share through our Services

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles.

Any action, suit, or proceeding arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in Ohio. You consent to the jurisdiction and venue of these courts and waive any objections based on inconvenient forum.

You may bring claims only on an individual basis and not as a plaintiff or member of a class action. Class action litigation is not permitted under these Terms.

13. Dispute Resolution

13.1 Good Faith Negotiation

Before initiating legal action, the parties agree to attempt to resolve disputes through good faith negotiation. If you have a dispute with Thornline Labs, please contact us at mitch@thornlinelabs.com with a detailed description of the issue.

13.2 Binding Arbitration

Any dispute not resolved through negotiation shall be finally resolved by binding arbitration administered by American Arbitration Association (AAA) under its rules. The arbitration shall be conducted in Ohio and conducted by a single arbitrator.

The arbitrator shall award damages and costs as permitted by applicable law. The arbitration shall be conducted in English and shall be confidential.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire and exclusive agreement between you and Thornline Labs regarding your use of our Services. If you have previously agreed to different terms, those terms are superseded by these Terms.

No course of dealing, course of performance, or trade practice shall modify or supplement these Terms unless expressly agreed to in writing by both parties.

16. Contact and Support

If you have questions about these Terms, need support, or wish to report a violation, please contact us:

17. Amendments

We may revise these Terms at any time by updating this page and modifying the Effective Date. We will make reasonable efforts to notify you of material changes via email or through our Services. Your continued use of our Services after any revision constitutes your acceptance of the updated Terms.

If you do not agree to revised Terms, please stop using our Services.